FAQs

Where do you ship from?

All orders are shipped from our studio in Cape Town, South Africa.

Do you offer international shipping?

At the moment, we ship across South Africa. International shipping is in the works - stay tuned!

How long will my order take to arrive?

Local orders are typically delivered within 2-5 working days. You'll receive tracking info as soon as your order is on the move.

What's your return policy?

We accept returns on unworn items in their original condition within 14 days of delivery. To start a return, just email us at contact@rhythmandbeing.com with your order number.

Do you offer refunds?

Yes - once we receive your return and inspect the item, you'll be refunded to your original payment method. Shipping fees are non-refundable.

Can I exchange my item for a different size?

Absolutely. Exchanges are welcome as long as the item is in new condition. Reach out to us and we'll help you find the right fit.

What are the care instructions?


RESTORE COLLECTION:
To keep your bamboo pieces feeling buttery soft and lasting longer, we recommend:‍

-Wash cold, gentle cycle Preferably by hand or on a delicate machine cycle with like colours. ‍
-Use mild detergent Avoid harsh chemicals, bleach or fabric softeners — bamboo is naturally soft. ‍‍
-Do not tumble dry Air dry flat or hang in the shade to preserve shape and reduce energy use. ‍‍
-Cool iron if needed Steam or lightly press with a warm iron. Do not iron prints or logos. ‍
-Avoid rough surfaces Bamboo is smooth and delicate — take care to prevent snagging.

MOVE COLLECTION:
To keep your PYRATEX® pieces performing at their best:‍

-Machine wash cold (max 40°C) on a gentle cycle ‍
-Iron at low temperature if needed ‍
-Do not tumble dry ‍
-Do not bleach ‍
-Dry cleanable ‍

This fabric is made to support your movement and our planet — please treat it with care to help extend its life.

What material do we use?


RESTORE COLLECTION:
Composition: 95% Bamboo‍, 5% Spandex Fiber‍ ‍
Origin: East Asia ‍

MOVE COLLECTION:
Composition: 70% Degradable Polyamide, 30% Degradable Elastane Fiber‍
Origin: Brazil ‍
Knitted in: Italy

What if my item arrives damaged or faulty?

We deeply care about the quality of our pieces. If something's not right, please get in touch within 7 days of receiving your order and we'll make it right.